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FAQs

 

Returns:

Yes returns are accepted if you are not loving your purchase for some reason.

Please return package within 14 days,Items must be in its original condition.

I will make every effort to ensure your package arrives at your home to protect your goods inside secure and safe from getting damaged during shipping, please do the same when you return it.

Once I receive the package and upon inspection  am satisfied goods are in 

same condition as when it left here I will issue a refund or you can choose  another Item of equal value.

I do not refund shipping cost, shipping is your responsibility.

I am not responsible for damaged parcels or lost parcels during shipping.

I do not give refunds on custom orders

 

INSURANCE:

Any items over $100.00 dollars will be insured for your protection and mine.

Your signature will also be required for the package on arrival to your destination

 

GIFT WRAPPING:

Yes if you request gift wrapping at time of purchase I will  be more then happy to make it pretty for the receiver. A gift card will also be included with your instruction.

If parcel is going to a different address other than your address please state

 at time of check out

 

SHIPPING

You will be able to choose your shipping method at the checkout.

Your Item will come in a beautiful little gift box packaged  in bubble wrap

inside a bigger box to make sure it arrives undamaged.

Smaller items will be placed in a bubble envelope securely packaged 

so it doesn't move around during shipping.

If you purchase more than one item I will combine shipping

Please be sure you have the proper address so your package arrives at the destination specified.

I am not responsible for lost or stolen packages

  

WHEN WILL MY PACKAGE ARRIVE:

Depending on your zone, some zones take longer then others, Please be patient

especially during holidays, I can not control the postal service.

My parcels are shipped out same day as orders are received, 

Canada: 7 to 14 days

USA: 7 to 14 Days

INTERNATIONAL:  3 to 4 weeks sometimes longer 

You are responsible for Duty and taxes for your country.

Please do not ask me to mark your parcel as a gift.

 

PRIVACY POLICY

I will only use your shipping and billing address and contact information

to communicate with you about your order.

To fullfill your order.

For legal reasons ( like paying taxes)